Shipping and Payment Options
Terms of delivery
Germany wide shipments – via DHL Paket
- Your shipment will be sent to you via DHL Paket.
- Shipments to packing stations are not accepted
- The shipping within Germany amounts 5,00 € all-inclusive
- For all orders of 50 € or more, shipping is free of charge
- Delivery time: 2-3 workdays
International shipments – via DHL International
- For international orders your shipment will be sent to you via DHL
- The shipping costs for orders from abroad are EUR 12 all-inclusive.
- For all orders of 60 € or more, the shipping abroad is free of charge
- Delivery time: about 5-7 workdays
If you have any questions about the whereabouts of your shipment, please contact the customer service via e-mail or telephone:
firstname.lastname@example.org or: 0221.888.0777 (9 cent /minute from the German fixed network, from mobile networks up to 0,42 cent /minute.)
Terms of payment
The prices stated on the product pages include VAT.
We offer you the following payment options:
Do you already have a PayPal account? Then you can pay quickly, securely and conveniently with PayPal. PayPal enables you secure payment by credit card, direct debit, GiroBuy, Instant Bank Transfer etc.
Prepayment / bank transfer
After the order is complete please transfer the amount due to the bank account stated below. The goods will be sent to you immediately upon the receipt of the payment. (Please note that a transfer via a money transfer form may take three to four workdays.)
Account holder: Ivy GmbH
Bank: Sparkasse Cologne / Bonn
IBAN: DE79 3705 0198 1932 8434 00
BIC (SWIFT): COLSDE33XXX
Intended use: please specify your order/invoice number
All major credit cards are accepted for payment.